Student and parent portal (Compass)

Download the Compass School Manager app on IOS and Android devices, from Google Play or the App Store on a compatible phone or tablet. 

Then enter your school name and select it from the results. Enter your login details provided by your school to finish set up.

Visit compass.education/guide to access our online parent guide with step-by-step instructions on how to use Compass and the Compass app.

1. Select Can’t Access Your Account? (web) or Forgot Password? (mobile app), on your school’s Compass login page. This should redirect you to our Compass Login Help page.
2. Fill in your username in the space provided and click Continue. This should take you through to a new page, that will ask you for your email address or phone number.
3. Fill in your email address to receive a password reset link via email. Or, fill in your phone number to receive a confirmation code via SMS.
4. Complete the reCAPTCHA, then select Continue.
5. After you have received your email or SMS, either follow the provided confirmation link (for email), or fill in your temporary confirmation code (for SMS).
6. Update your password as desired.

Friendly Note: Please make sure that your email address and mobile number are kept up-to-date within Compass, otherwise this confirmation SMS or email may not send. 

Still having trouble? Contact the school for assistance

If you’re looking for a quick memory refresh, simply contact your school for assistance.

Alternatively, if you would like to confirm your username, and reset your password within Compass:

1. Select Can't Access Your Account? (web) or Forgot Password? (mobile app), on your school's Compass login page. This should redirect you to our Compass Login Help page.
2. Click on the 'I don’t know my username' link.
3. Follow the Steps 3-6 outlined under ‘How do I reset my password’, to reset your password.
4. Click on your name in the top right-hand corner. This will take you to your Compass Profile. View your username under the Dashboard tab.

1. Login to your Compass account, and select the Cog Icon in the top right-hand corner of the page.
2. Select Update My Details from the dropdown menu provided.
3. Fill in your new details as desired, then select the Update My Details button to save.

1. Login to your Compass portal (mobile app or web), and view your home page. When an excursion requires consent/payment, a notification will appear here.
2. Click on this link to be redirected to your Action Centre, where all upcoming events/excursions requiring parental/guardian action will automatically display.
3. Click anywhere on the desired event’s line to open the consent/payment section.
4. Fill in the fields provided. To pay specifically, select saved credit card details from the dropdown menu available, or add a new credit via the ‘New Credit Card’ option.
5. Once completed, select Proceed, to submit your payment for processing. 

Friendly Note: Currently, only VISA or MasterCard payments are accepted by Compass. Alternative payment options are available at the school’s front office.

Visit the Compass FAQ for parents for more information, or contact the school for assistance.