Parent portal

Where can I find more information about using Compass?

Visit Compass Guides to access the online parent guide with step-by-step instructions on how to use Compass and the Compass app.

Need help resetting your password? No worries at all! Feel free to contact the school for assistance, or, alternatively:

1.  Select  Can’t Access Your Account?  (web) or  Forgot Password?  (mobile app), on your school’s Compass login page. This should redirect you to our  Compass Login Help  page.

2.  Fill in your username in the space provided and click  Continue. This should take you through to a new page, that will ask you for your email address or phone number.

3.  Fill in your email address to receive a password reset link via email. Or, fill in your phone number to receive a confirmation code via SMS.

4.  Complete the reCAPTCHA, then select  Continue.

5.  After you have received your email or SMS, either follow the provided confirmation link (for email), or fill in your temporary confirmation code (for SMS).

6. Update your password as desired.

Friendly Note:  Please make sure that your email address and mobile number are kept up-to-date within Compass, otherwise this confirmation SMS or email may not send.

Hey, it happens! If you’re looking for a quick memory refresh, simply contact the school for assistance.

Alternatively, if you would like to confirm your username,  and  reset your password within Compass (two birds, one stone),

1.  Select  Can’t Access Your Account?  (web) or  Forgot Password?  (mobile app), on your school’s Compass login page. This should redirect you to our  Compass Login Help  page.

2.  Click on the ‘I don’t know my username’  link.

3.  Follow the Steps 3-6 outlined under ‘How do I reset my password’, to reset your password.

4.  Click on your name in the top right-hand corner. This will take you to your Compass Profile. View your username under the  Dashboard  tab.